Shipping Policy

Last updated: May 2026

Dispatch Commitment: All confirmed orders are processed and dispatched within 1–3 business days (Monday to Saturday, excluding public holidays).

1. Shipping Zones

We ship to all serviceable pin codes across India as well as to select international destinations. Shipping availability is confirmed at checkout.

2. Domestic Shipping (India)

Order Value	Shipping Charge	Estimated Delivery
Below ₹4,999	₹99 flat	5–10 business days
₹4,999 and above	FREE	5–10 business days
Express (if available)	₹249	2–4 business days

Delivery times are estimates and may vary due to courier delays, remote locations, or unforeseen circumstances such as weather events or public holidays.

3. International Shipping

Region	Estimated Delivery	Shipping Charge
South Asia (Nepal, Sri Lanka, Bangladesh)	7–14 business days	Calculated at checkout
Middle East & South-East Asia	10–18 business days	Calculated at checkout
Europe, USA, UK, Canada, Australia	14–21 business days	Calculated at checkout
Rest of World	18–30 business days	Calculated at checkout

International Customers: Customs duties, import taxes and any local charges at the destination country are the sole responsibility of the buyer. Samriddhi Store is not liable for delays caused by customs clearance.

4. Order Processing Time

Orders are processed on business days (Monday–Saturday, 9 AM – 6 PM IST). Orders placed after 3 PM IST, or on Sundays/public holidays, will be processed on the next business day. During sale events or festive seasons, processing may take an additional 1–2 business days.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email at [email protected]. You can use this number on the carrier's website to monitor your shipment in real time.

If you have not received a tracking update within 5 business days of placing your order, please contact us at [email protected] or call +91 99900 86090.

6. Undelivered or Returned Shipments

If a parcel is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient:

We will notify you by email within 2 business days of receiving the returned shipment.
You may request a re-delivery (re-shipping charges apply) or a refund of the product value (shipping charges are non-refundable).
Refunds for returned undelivered shipments will be processed within 7–10 business days.

7. Damaged in Transit

If your order arrives damaged, please:

Refuse the delivery and note the damage with the courier, or
Accept the parcel and contact us within 48 hours with photos of the damaged packaging and items.

We will arrange a free replacement or full refund for items confirmed as damaged in transit.

8. Force Majeure

Samriddhi Ventures is not responsible for shipping delays caused by events beyond our reasonable control, including natural disasters, strikes, pandemic restrictions, or carrier disruptions.

9. Contact Us

For any shipping-related queries, please reach us at:

📧 [email protected]
📞 +91 99900 86090 (Mon–Sat, 9 AM – 7 PM IST)
📍 Plot No. 45, Okhla Industrial Area Phase II, New Delhi – 110020